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Q1: What information do I need to provide at the start of a project?
Before production planning can begin, our engineering team reviews your project drawings, technical specifications, and application requirements. This typically includes:
Having these details ready — even in draft form — significantly shortens the consultation stage, since it lets our team flag potential fabrication or fire-rating conflicts before drawings are finalized rather than after.
Q2: How does drawing confirmation work if my design isn’t finalized yet?
You don’t need a fully finalized design to start. Our engineering team can work from architectural intent drawings or a finish schedule and provide technical input on panel modularity, suspension spacing, and finish feasibility. For complex or custom geometries (curved ceilings, perforated patterns, non-standard modules), we typically recommend an early technical consultation before the design is locked, since panel modularity often needs to be coordinated with the structural grid and MEP layout at this stage — not after.
Q3: What happens during shop drawing and sample approval?
Once requirements are confirmed, we prepare shop drawings and layout details based on your approved design, along with physical samples for review. This step exists specifically to catch discrepancies before mass production — checking that:
Skipping or rushing this stage is the most common cause of on-site rework, since a color or dimension mismatch that would take minutes to correct on a sample can take weeks to correct after full production.
Q4: How is the quotation structured, and what’s included?
After drawings and samples are approved, we issue a detailed quotation covering:
Because the quotation is issued only after technical details are locked, it reflects the actual production specification rather than a rough budgetary estimate — which means fewer cost revisions once the order is confirmed.
Q5: What quality checks happen during mass production?
Production is scheduled according to the approved drawings and confirmed project timeline. Our facility runs CNC processing, cold bending, and precision cutting equipment with a daily production capacity of up to 50,000 square meters, which allows us to support both standard runs and highly customized orders without extending lead time significantly.
Every order undergoes in-house inspection before shipment, verifying:
For projects with specific coastal, high-humidity, or fire-rating requirements, additional verification (such as coating thickness testing or fire-rating documentation) can be arranged and included with the shipment.
Q6: What support is provided after production — delivery and installation?
After production and inspection, we arrange secure packaging and shipment based on the project’s destination and timeline. Installation support includes:
Our after-sales team remains available after handover to address any project questions — from finish touch-up guidance to replacement panel requests — so the relationship doesn’t end at delivery.